Internal AI Assistant
Add deeper reporting, sentiment analysis, and response-time insights to your Pingu workspace.
- Track sentiment and intent
- Monitor response times and latency
- Export reports for your team
- Works with every Pingu plan
Supercharge Your Pingu Experience
Extend Pingu with powerful add-ons. Bring AI voice support, internal assistance, and human conversations together to support your customers and your team.
Explore Available Add-ons
Mix and match modules. You only pay for what you need, with the flexibility to toggle add-ons on or off at any time.
Voice Agent
Match Pingu to your brand with custom colors, avatars, and widget styling.
- Remove the Pingu badge
- Customize colors and avatars
- Works on any website
- Works with every Pingu plan
Telegram Live Human Forwarding
Connect Pingu to your CRM, helpdesk, or internal tools with REST APIs and webhooks.
- Sync chat data with your CRM
- Use webhooks for real-time events
- Build custom integrations
- Works with your internal stack
Why Expand with Add-ons?
Pingu grows as your team grows. Avoid bloated flat-rate software packages and build a tailored suite perfectly fitted to your budget.
Build Pingu Around the Way Your Business Works
Pingu grows with your business. Start with the features you need today and add more capabilities whenever your team is ready, without paying for a bloated software package.
Modular & Flexible
Choose only the add-ons that fit your current needs. Activate more features later as your business, team, or customer support requirements grow.
Custom Add-ons Available
Need something specific? Pingu can create custom add-ons based on your workflow, integrations, or business requirements.
Scale Without Rebuilding
Expand your Pingu setup without replacing your existing system. Add new capabilities while keeping the same platform and customer experience.
Connect Pingu to the tools you already use
Supercharge your conversational workflows with quick-install plugins designed for growing support and marketing teams.
Telegram Integration
Broadcast and manage automated customer dialogues straight to your channels.
Internal AI Assistant
Auto-summarize customer history and generate draft replies for your live agents.
Chat Integration
Connect real-time widgets seamlessly into any custom SPA or CMS page.
Voice Integration
Engage callers with natural sounding text-to-speech interactive routing.
Custom Integration
Query internal database APIs securely inside automated routing flows.
Built for teams that manage conversations at scale across multiple platforms
Browse Add-onsAI Assistant
Automatically answer customer questions using your website content and the data you provide.
AI Assistant
Automatically answer customer questions using your website content and the data you provide.
AI Assistant
Automatically answer customer questions using your website content and the data you provide.
Ready to Make Every Chat Count?
Turn your website into an intelligent customer-support channel with Pingu. Start with your website. Let Pingu learn your business. Give every visitor faster, smarter support — 24 hours a day.
Ecplore add-ons