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AI support for every sector

Explore how Pingu can help with the questions your customers ask most. Discover support scenarios tailored to your industry.

Explore by sector

Different industries. Familiar questions. Find the support approach that fits your business.

Showing all 8 sectors

Hotel guest in a lobby with a sea view checking room details with the Pingu chatbot on a laptop

Hotels

Answer guest questions about rooms, check-in, parking and facilities 24/7, in every guest's language, and guide travellers to your own booking page.

Booking FAQs · Guest information

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Friends at a restaurant table using the Pingu chatbot on a tablet for menu and booking help

Restaurants

Share menus, opening hours and dietary options instantly, even during a busy service, and point diners to your table booking channels.

Restaurant enquiries · Reservation guidance

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Pingu chatbot on a phone in a clinic waiting room helping a patient with appointment questions

Healthcare

Give patients approved information about opening hours, services, directions and appointment preparation around the clock, without blocking reception.

Appointment guidance · Patient FAQs

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Online store customer and support agent chatting through Pingu on laptop and phone

E-commerce

Answer shopper questions about sizes, delivery and returns right on the product page, so fewer customers leave before checkout.

Product questions · Shipping & returns

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Pingu chatbot answering client questions on a tablet at a legal and consulting firm

Professional Services

Answer introductory client questions about your services and process instantly, and turn website visitors into real consultations.

Service FAQs · Application guidance

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Student and parent using the Pingu chatbot on a phone for school admissions and course questions

Education

Help students and parents find course details, fees, deadlines and admissions steps at any hour, even when the office is closed.

Admissions · Course information

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Woman outside a modern house asking the Pingu chatbot about the property's availability

Real Estate

Answer questions about listings, locations and viewings in the evening and at weekends, and hand serious buyers to your agents.

Property enquiries · Viewing guidance

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Pingu chatbot on a phone offering a car service appointment in an automotive workshop

Automotive Services

Tell drivers about opening hours, services, supported car brands and booking steps before they call your showroom or workshop.

Service enquiries · Workshop information

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